Please contact us with:

Hotline/What’sapp +848.5758.7799


Suite 302, No 2, Chuong Duong Do street, Hoan Kiem district, Hanoi city, Vietnam

Call us on +8857587799

Tue – Sun 7 AM-10 PM

Ms Sandie Chen

Hello every one! My name is Sandie. I’m 23 years old. My job at Genesis is customer care. I will keep in touch with our Guide team during the trip to update the tour status. After the tour, I will check the feedback from you guys then check how the feeling of tourist for our service. I will send the report to my Manager everyday to make sure all services of Genesis on track. Sometime you will receive my email, just to say thank you for joining us to visit Halong bay.

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