You can book drect with us at this webssite at item Reservation.
Also you can book through OTAs, Travel Agent…
You can contact with us:
Operating/Hotline: + 848-5758-7799 Ms Linh (Linda).
Reservation Direct: +843-6919-9195 Ms Thao (Tracy)
OTAs Manage: + 849- 6997-7174 Ms Chi (Chee).
Travel Agent Manage: +849-4104-6556 Ms Huyen (Helen)/ +848-5303-5656 Ms Yen (Jenny).
Yes, you can book with us limosine bus from Hanoi to Halong Bay and drop off, airpost transfers Hanoi (Noi Bai Airport), Quang Ninh ( Van Don Airport), Hai Phong (Cat Bi Airporrt), ect.
Yes, Genesis Cruises have Transfers Service from your hotel in Hanoi and drop off to your hotel in Hanoi.
If you wish to go to our cruise location on your own please be ready at our cruise location at Halong Bay Waiting Louge, No.19 Tuan Chau Marina, Halong City, Quang Ninh Provin, Vietnam, Mobile Hotline/Reception +848-6690-6690, before 11.30 AM
Any late arrival will be considered as self-cancellation/no-show and NO REFUND.
Yes, on the way, you could easily to use in internet with our wireless system on bus.
Yes, Genesis Cruises have WiFi connection on board but have limited internet connectivity throughout the itinerary due to the area and the karst limestone and mountains blocking the signal from the satellites.
You should bring with you ONLY the necessary belongings as there is not much space on the shuttle bus. Because we will drop you at the same hotel after Halong Bay trip.
All the boats are equipped with life vest in public area, life rafts…
All guests are briefed and given safety procedures with clear instruction
All the boats are maintained every six months and daily technical supervision.
Our staffs are well trained to deal with emergency and safety control.
Embark on a door-to-door luxury cruise that immerses you in the authentic beauty nature of the world heritage.